FAQ
General questions
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Where are you from?
I'm from Kuala Lumpur, Malaysia. The timezone here is GMT+8. -
Do you work under non-disclosure agreement?
Yes. Additional charges apply.
Drupal services questions
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How long do you require to complete a normal Drupal theme?
A normal Drupal theme requires 3 to 7 days to complete. It really depends on the theme's complexity, design, and features required. -
I need my theme completed ASAP, can you deliver within 1 to 2 days?
Yes, I provide speedy service while maintaining quality. Pricing will be higher and subject to terms and availability. -
Are your themes compliant with W3C standards?
Yes, it is according to the standards by W3C and valids XHTML Strict and CSS.
Payment questions
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When do I pay you?
25% payment in advance (not refundable) in order for me to commence work and
the remaining 75% payment when I have completed the project. -
What payment methods do you accept?
Maybank2U online banking for Malaysian customers and PayPal for clients from other countries. -
What is the currency used for payments?
US Dollars. -
Do you have a refund policy?
I do not offer refund for services provided. It is your responsibility to go through the project requirements carefully.
Last updated on 4 April 2010